Riu Garoe

Property Location With a stay at Hotel Riu Garoé in Puerto de la Cruz, you'll be connected to a shopping center, just a 1-minute walk from Orotava Valley and 5 minutes by foot from Botanical Garden of La Orotava. This 4-star hotel is 2.5 mi (4 km) from Lago Martianez Swimming Pools and 2.5 mi (4 km) from Casino Puerto de la Cruz.

Rooms Make yourself at home in one of the 190 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an outdoor tennis court. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Dining Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Business, Other Amenities

Featured amenities include wired Internet access (surcharge), a computer station, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Orotava Valley - 0.1 km / 0.1 mi
Botanical Garden of La Orotava - 0.4 km / 0.3 mi
La Paz Lookout - 1 km / 0.6 mi
Sitio Litre Garden - 1.5 km / 1 mi
Playa de San Telmo - 1.8 km / 1.1 mi
Playa Martianez - 1.8 km / 1.1 mi
San Telmo Promenade - 1.9 km / 1.2 mi
Timanfaya Theater - 2.1 km / 1.3 mi
Church of Nuestra Senora de la Pena de Francia - 2.1 km / 1.3 mi
Casino Puerto de la Cruz - 2.1 km / 1.3 mi
Lago Martianez Swimming Pools - 2.2 km / 1.4 mi
Puerto de la Cruz Town Hall - 2.2 km / 1.4 mi
San Juan Church - 2.2 km / 1.4 mi
Risco Belle Aquatic Gardens - 2.2 km / 1.4 mi
Playa del Muelle - 2.3 km / 1.4 mi

The nearest airports are:
Tenerife South Airport (TFS) - 89.1 km / 55.3 mi
Santa Cruz de Tenerife (TFN-Tenerife North) - 25.7 km / 15.9 mi

House Rules

Children welcome

No pets or service animals

Smoking permitted

Spoken Languagess

German

English

French

Spanish

Know Before You Go:

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast and dinner.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).
• This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for wired Internet in public areas: EUR 1 (for 15 minutes, rates may vary)
• Airport shuttle fee: EUR 70.00 per vehicle (one way)
• In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes:

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

• New Year's Eve gala dinner fee
• Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Checkin Instructions:

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash

Special Checkin Instructions:

Front desk staff will greet guests on arrival.

Checkin Time:

2:00 PM

Checkin End Time:

11:00 AM

Checkin Minimum Age:

18

Checkout Time:

11:00 AM