The hotel welcomes guests in a 9-storey building with 28 lifts and 381 non-smoking rooms. The reception desk in the lobby is staffed round the clock. Amenities include a cloakroom, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The hotel has wheelchair-accessible facilities. A variety of shops are available, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a childcare service, medical assistance, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. Lectures, presentations and meetings can be held in one of the 9 conference rooms.

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